OUR TEAM

Jennifer Couto

Jennifer has been a medical administrator now for over ten years and is excited to be joining the Bloom Team as our senior medical administrator and Clinic Manager. She started out initially as a filing clerk at Edward Street Medical but soon realized she wanted to continue on in healthcare. So from there she worked diligently to become a medical administrator learning the job on the go. Jennifer has a true passion for helping people. In her free time, she loves spending time with her daughter and extended family and enjoys shopping and baking.

Monica Falci

Monica has been a medical administrator for almost four years. She graduated with a Medical Administration Diploma from Fanshawe College and started her journey at a rehabilitation clinic in Scarborough. She then moved on to working at a Family Health Organization (FHO) and walk-in clinics in early 2019. Outside of work, Monica enjoys cooking, baking and recently has developed an interested in plants.

Henriette Shaw

Henriette has been a medical administrator for eight years, beginning her career at a developmental optometry clinic, where she learned valuable skill sets. In 2018, she decided to pursue her career further and got her Administration Diploma from CDI College. When she is not learning her field, Henriette enjoys partaking in photography projects with her husband and hopes to travel in the near future. Originally from Romania, She implements all the colours of her culture connecting with those around her and loves to try new delicious recipes on her days off.